How do I participate in a teleclass?
A teleclass is an interactive workshop conducted via telephone bridge
line. You do not need any special equipment to participate - just
a standard telephone and the number to call. Some bridge lines also
require a pin number. If this is the case, when you dial the number,
you will be prompted by a recorded voice to dial the pin number at
the appropriate time. Then you will be connected to the teleclass.
How do I participate in a webinar?
A webinar is similar to a teleclass, except there is also an Internet component added. While we are connected by telephone, you are also able to view something on your computer screen. The moderator of the call usually controls what is on the screen, and everyone else in the webinar can see what is on the moderator's screen. If the moderator chooses to pass the keyboard and mouse controls to someone else, that person can then control what everyone else sees.
Depending on the size of the group, you may
be asked to introduce yourself by first name and city you are calling
from. Some teleclasses
are more interactive than others. Usually you will have an opportunity
to participate by making some comments or asking questions. If you
prefer to be a silent participant, that’s okay, too.
How long is the teleclass?
Most classes are one hour. Some classes allow extra time at the end
for questions. Please check the description for the teleclass to
confirm the length of the call.
Will others be able to hear me during the teleclass?
Yes, everyone on the call can hear each other. Some bridge lines have
a mute feature built into it, so sometimes the moderator can mute
everyone by placing the teleclass in “presentation” mode.
Some bridge lines offer the ability for individual callers to mute
themselves by pressing a key on their phone. Instructions for how
to use those features are generally included in the pre-class instructions
you’ll receive. If the bridge line does not offer a mute feature,
you may also mute your own phone if you have that feature built into
your telephone. This is recommended if you have background noise
that can be heard by others on the call.
If I’m running late, can I still participate?
That depends on the class. Some bridge lines provide a feature whereby
the moderator can “lock” the line so others cannot call
in after a certain time. If you are late, please enter the call quietly
so you don't interrupt the flow. Also, be aware that you may have
missed instructions. It's not fair to others who were on time to
ask the moderator to repeat what was already covered.
What number should I dial?
You will receive a confirmation e-mail after you register. The phone
number is provided there. Depending on which class you take, there
may also be instructions for how to prepare for the teleclass. Be
sure to read the instructions when they arrive so you are not caught
unprepared just before the class begins.
All participants dial the same telephone number at the scheduled time
and connect automatically with the rest of the group. You will be able
to hear each other.
Why don’t you offer a toll free number?
Do I have to pay a long distance charge to participate?
If the call is long distance (which it is for most people), you pay
for the call because it is your way to arrive there - just as you would
pay for the gas to drive to a seminar in your home town. Paauwerfully
Organized does not profit from your long distance phone call in any
way. There are no hidden charges -- only the charge from your own long
distance provider. By the way, I have to pay for my own connection,
too!
If you don’t get good rates with your
long distance carrier. There are many excellent calling cards and long distance plans available. Please be aware that some cellular phone plans bring an echo onto the bridge line. If this happens when you dial in on a cell phone, you may have to mute your phone for the call to keep the echo off the line, or call back in on a land line.
Can I put you on speaker phone so I don't have to hold the phone for
an hour?
Please only use your speaker phone if you can mute your phone. If you
are not able to mute your phone, using the speaker phone feature generally
allows for more background noises to be heard over the bridge line.
This can be very distracting to the moderator and to other callers.
If you have a headset, you can be hands-free and the background noises
in your environment are much less likely to be heard by others.
I notice you mention class notes. Can I get those before the teleclass
starts?
Paauwerfully Organized always provides extensive class notes after
the teleclass has concluded. We provide the notes AFTER the class so
participants are not flipping through paper and trying to read instead
of listen. Our post-class notes are quite comprehensive. If you learn
best by taking notes, then you might want to jot some things down during
the class, even though it will probably be included in the class notes.
If you decide to type your notes on a keyboard, please be mindful
that some keyboards can be very noisy, and the noise will carry over
the bridge line so everyone will be able to hear you type.
Please familiarize yourself with our teleclass
etiquette recommendations
before calling in.